![]() ![]() ![]() The objective evidence is factual and traceable, but it is stated as concisely as possible. The evidence states exactly what the auditor saw, heard, read, or experienced that contradicted the requirement. The second half of a nonconformity is the objective evidence. You might have a concern, observation, remark, or opportunity, but it’s not a nonconformity unless it’s clearly tied to a requirement. If you can’t find a requirement for a particular situation, then categorically you can’t have a nonconformity. When we write a nonconformity, you always write the requirement first. You need a requirement before you can ever have a nonconformity. ![]() The first thing you should notice is the prerequisite. It’s a short definition, but it packs a lot of power. A nonconformity is the failure to meet a requirement. Before we get any further, it’s helpful to provide a clear definition of what a nonconformity is. It should not be viewed as an indictment of any person or group, but rather as a factual statement that drives improvement. A nonconformity is simply an opportunity for the management system to improve. The term “nonconformity” inspires fear in many people. ![]()
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